MotorDeets

2012 Cadillac Srx: Recalls, Problems & MPG

Here are the deets on the 2012 Cadillac Srx: 3 recalls, 416 owner complaints and up to 19 mpg combined.

3vehicle recalls
416owner complaints
32mention a crash
19best combined mpg
2012 Cadillac Srx
Photo: IFCAR · Public domain · Wikimedia Commons. Representative photo of this generation; trim may differ.

Recalls

3 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.

Seats Vehicle recall #14V447000 · 2014 · 414,333 vehicles

What's wrong: In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster May fall out causing the seat to drop suddenly to the lowest vertical position.

Why it matters: If the driver's seat unexpectedly drops, the distraction and altered seat position May affect the drivers' control of the vehicle, increasing the risk of a crash.

The fix: Gm will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014.

Suspension Vehicle recall #14V571000 · 2014 · 290,241 vehicles

What's wrong: On the affected vehicles, the jam nut in the rear suspension toe adjuster link May not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link May lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Why it matters: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

The fix: Gm will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The the recall began November 11, 2014.

Suspension Vehicle recall #21V473000 · 2021 · 380,498 vehicles

What's wrong: The rear suspension toe link adjuster May not have been tightened properly, which could result in a loose toe link.

Why it matters: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

The fix: Owners are advised to not drive their vehicle if they experience certain malfunction indicator lamp (mil) warnings or other issues, such as unusual steering behavior, while driving. Please see the part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a…

Most-reported problems

Owner complaints filed with NHTSA, by component. One complaint can list several components. 4 mention a fire, 32 injuries and 2 deaths were reported.

Exterior lights233
Brakes42
Suspension41
Electrical32
Other / unknown27
Body & structure19
Steering18
Airbags15

What owners describe

The 2012 Cadillac Srx has 416 owner complaints, ranking #4 of 14 Srx model years for complaints (1.8× the average Srx year). Complaints peaked in 2019 (87 filed that year). The typical problem showed up when the car was about 7 years old, at a median of 73,000 miles. Neighboring years: 2011 (446 complaints, 7 recalls), 2013 (393 complaints, 5 recalls).

Engines & fuel economy (EPA)

EngineTransmissionDriveCityHwyComb.Fuel
3.6 L 6-cylAutomatic (S6)Front-Wheel Drive172419Gasoline or E85
3.6 L 6-cylAutomatic (S6)All-Wheel Drive162318Gasoline or E85

Want the full repair deets? Get the factory manual.

Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2012 Cadillac Srx.

eManualOnline Download (PDF), keep forever

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Mitchell 1 DIY Online access, factory-level data

Pro-shop repair procedures, wiring diagrams and TSBs for your exact car.

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ALLDATAdiy Online access, factory OEM info

OEM procedures, specs and recall/TSB info, the same source many shops use.

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Haynes Print book or AllAccess online

Step-by-step photos written from a real teardown. Great for first-timers.

Books ~$30–$40 · AllAccess $34.99/mo
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FAQ

Does the 2012 Cadillac Srx have any recalls?

Yes. NHTSA lists 3 vehicle recalls for the 2012 Cadillac Srx. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.

What are the most common 2012 Cadillac Srx problems?

Owners have filed 416 complaints with NHTSA. The most-reported areas are exterior lights (233), brakes (42), suspension (41).

What gas mileage does the 2012 Cadillac Srx get?

EPA ratings run up to 19 mpg combined (3.6 L, Automatic (S6)), across 2 engine and transmission combos.

Where can I get a 2012 Cadillac Srx repair manual?

eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.

Other Srx years

20042005200620072008200920102011201220132014201520162019