2020 Mercedes-Benz Gle 350: Recalls, Problems & MPG
Here are the deets on the 2020 Mercedes-Benz Gle 350: 27 recalls, 89 owner complaints and up to 22 mpg combined.
Recalls
27 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Body & structure Vehicle recall #19V459000 · 2019 · 753 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle350 4matic and gle450 4matic vehicles. A welding error during production May have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.
Why it matters: Water in the passenger compartment May affect the vehicle's electrical systems, increasing the risk of a crash or injury.
The fix: Mbusa will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019.
Airbags Vehicle recall #19V458000 · 2019 · 11 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle350 4matic and gle450 4matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment May be delayed or May not completely deploy.
Why it matters: An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
The fix: Mbusa has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019.
Forward collision avoidance Vehicle recall #19V540000 · 2019 · 1,957 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2019 c300 cabrio, c300a cabrio 4matic, c300 coupe, c300 coupe 4matic, c300, c300 4matic, c43 amg cabrio 4matic, c43 amg coupe 4matic, c43 amg 4matic, c63 amg cabrio, c63s amg cabrio, c63 amg coupe, c63s amg coupe, c63 amg, c63s amg, cls450, cls450 4matic, cls53 amg 4matic, e300, e300 4matic, e450 cabrio, e450 cabrio 4matic, e450 coupe, e450 coupe 4matic, e450…
Why it matters: An impaired active brake assist May not automatically apply partial or full braking as expected, increasing the risk of a crash.
The fix: Mbusa will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019.
Fuel system Vehicle recall #19V572000 · 2019 · 128 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle350 4matic and gle450 4matic vehicles. The connection between the fuel filler pipe and the fuel tank May have been improperly welded, allowing a fuel leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix: Mbusa will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019.
Equipment Vehicle recall #19V587000 · 2019 · 18,392 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle350, gle350 4matic, gls450 4matic, and gle450 4matic vehicles. The air conditioner drain hoses May have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Why it matters: If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (ecall) feature May be disabled; the vehicle May not be able to be…
The fix: Mbusa will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019.
Equipment Vehicle recall #19V648000 · 2019 · 1,478 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle 350 4matic and gle 450 4matic vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 202a, "head restraints."
Why it matters: Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
The fix: Mbusa will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019.
Body & structure Vehicle recall #19V709000 · 2019 · 13,799 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle350, gle350 4matic, gle450 4matic, gls450 4matic, and gls580 4matic vehicles. The rear door window trim May detach.
Why it matters: The detached trim can become a road hazard, increasing the risk of a crash.
The fix: Mbusa will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019.
Electrical Vehicle recall #20V089000 · 2020 · 2,101 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 cla250, cla250 4matic and cla35 amg 4matic, 2020-2021 gle350, gle350 4matic, gle450 4matic, gls450 4matic and gls580 4matic and 2021 gle53 amg coupe, gle63s amg 4matic, gls63 amg 4matic and maybach gls600 4matic vehicles. The instrument cluster software May deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering…
Why it matters: If the interior switches are not illuminated, they May be more difficult to find and operate, increasing the risk of a crash.
The fix: Mbusa will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020.
Body & structure Vehicle recall #20V172000 · 2020 · 224 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle350, gle450 and gls450 vehicles. The seams on the rear crossmember May have been insufficiently welded. This May allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Why it matters: If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
The fix: Mbusa will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020.
Airbags, Electrical Vehicle recall #20V226000 · 2020 · 120 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle 350 and gle 450 vehicles equipped with an electrically adjustable second-row seat. The wiring harness under the seat May become pinched during seat adjustment, possibly causing damage to the wires.
Why it matters: Damaged wires May cause the rear side air bags to not deploy as intended. Additionally, the driver May not be warned if the second row right seat is not locked into place correctly after using the "easy entry" function. Either of these scenarios can increase the risk of injury in the event of a…
The fix: Mbusa will notify owners, and dealers will inspect and reroute the wiring harness as necessary, and repair any wire damage, free of charge. The recall began June 4, 2020.
Seats Vehicle recall #20V430000 · 2020 · 1 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling one 2020 gle 350 vehicle. One of four bolts securing the driver's seat May not have been installed correctly and May fail.
Why it matters: If a driver's seat fastener bolt fails, the seat May not be properly secured, increasing the risk of injury in a crash.
The fix: Mbusa will notify the owner, and a dealer will inspect the driver's seat fastening bolts, tightening them as necessary, free of charge. The recall began August 31, 2020.
Steering, Visibility (wipers, glass) Vehicle recall #20V626000 · 2020 · 12,799 vehicles
What's wrong: Mercedes-benz USA, LLC. (mbusa) is recalling certain 2020 gle 350, gle 450, gle 580, gls 450, gls 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection May not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor,…
Why it matters: If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
The fix: Mbusa will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020.
Transmission & drivetrain Vehicle recall #20V627000 · 2020 · 2 vehicles
What's wrong: Mercedes-benz USA LLC. (mbusa) is recalling certain 2020 gle 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
Why it matters: If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
The fix: The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020.
Seat belts Vehicle recall #20V671000 · 2020 · 55,326 vehicles
What's wrong: Mercedes-benz ag USA, LLC. (mbusa) is recalling certain 2021 amg gle53, amg gle63, 2020 gle580, 2020-2021 gle350 and gle450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.
Why it matters: An unrestrained occupant has an increased risk of injury in the event of a crash.
The fix: Mbusa will notify owners, and dealers will secure the middle seat belt buckle, free of charge. The recall began December 18, 2020.
Body & structure Vehicle recall #21V057000 · 2021 · 8 vehicles
What's wrong: The dashboard surface May not be properly secured to the base material.
Why it matters: In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
The fix: Mbusa will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021.
Communication, Electrical Vehicle recall #21V058000 · 2021 · 1,292,258 vehicles
What's wrong: Please refer to the part 573 report for specific vehicle model details. The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. The recall began March 12, 2021.
Exterior lights Vehicle recall #21V056000 · 2021 · 8,199 vehicles
What's wrong: The lighting control unit May malfunction and cause the left exterior reverse light to remain illuminated after the transmission is shifted into a different gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "lamps, reflective devices, and associated equipment."
Why it matters: If the reverse light remains illuminated in a gear other than reverse, it May cause confusion about the driver's intention to other motorists, and increase the risk of a crash.
The fix: Mbusa will notify owners, and dealers will replace the lighting control unit, free of charge. Owner notification letters were mailed June 10, 2022.
Stability control Vehicle recall #21V071000 · 2021 · 41,838 vehicles
What's wrong: During certain evasive driving maneuvers, the electronic stability program (esp) software May apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 126, "electronic stability control systems."
Why it matters: If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
The fix: Mbusa will notify owners, and dealers will update the esp software, free of charge. The recall began March 31, 2021.
Equipment Vehicle recall #21V288000 · 2021 · 6,331 vehicles
What's wrong: The air conditioner drain hoses May have been incorrectly installed, causing water to drain into the passenger compartment.
Why it matters: Water intrusion into the driver and passenger side foot wells May cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (ecall) feature May be disabled and the doors May not unlock, increasing the risk of injury. Also, the…
The fix: Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021.
Backup camera, Electrical Vehicle recall #21V354000 · 2021 · 343,191 vehicles
What's wrong: Please refer to mbusa's recall report for specific vehicle model details. The mbux multimedia system software May cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 111, "rear visibility."
Why it matters: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The fix: The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Owner notification letters were mailed beginning June 28, 2021.
Exterior lights Vehicle recall #21V509000 · 2021 · 1,467 vehicles
What's wrong: The LED headlights May have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "lamps, reflective devices, and associated equipment."
Why it matters: Incorrectly adjusted headlights May reduce visibility, increasing the risk of a crash.
The fix: Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022.
Seats Vehicle recall #21V818000 · 2021 · 27 vehicles
What's wrong: The seats May have been assembled incorrectly.
Why it matters: Incorrectly assembled seats May not properly restrain an occupant during a crash, increasing the risk of injury.
The fix: Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021.
Visibility/Wiper, Steering Vehicle recall #22V098000 · 2022 · 6 vehicles
What's wrong: The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.
Why it matters: Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
The fix: Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022.
Backup camera Vehicle recall #22V232000 · 2022 · 126,443 vehicles
What's wrong: Please refer to mbusa's recall report for specific vehicle model details. The rearview camera May not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "rear visibility."
Why it matters: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022.
Communication, Electrical Vehicle recall #22V365000 · 2022 · 242,722 vehicles
What's wrong: Please refer to mbusa's recall report for specific vehicle model details. An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024.
Body & structure Vehicle recall #22V680000 · 2022 · 161,000 vehicles
What's wrong: Due to a manufacturing error, the rear door window trim bars May detach.
Why it matters: Detached trim bars May cause a road hazard and increase the risk of a crash or injury.
The fix: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022.
Visibility (wipers, glass) Vehicle recall #23V177000 · 2023 · 61,450 vehicles
What's wrong: The air conditioner drain hoses May have been incorrectly installed, causing water to drain into the passenger compartment.
Why it matters: Water intrusion into the foot wells May cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (ecall) feature May be disabled and the doors May not unlock, increasing the risk of injury. Also, the engine May not start or May…
The fix: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 1 mention a fire, 2 injuries and 0 deaths were reported.
What owners describe
- Engine (33): the most common themes are warning light on (13), stalls / loses power (8).
- Electrical (22): the most common themes are electrical failure (12), warning light on (5), stalls / loses power (4).
- Other / unknown (12): the most common themes are leaks (3), noise or vibration (2), stalls / loses power (2).
- Transmission & drivetrain (6): the most common themes are hard / delayed shifting (2).
The 2020 Mercedes-Benz Gle 350 has 89 owner complaints, ranking #1 of 9 Gle 350 model years for complaints (3.4× the average Gle 350 year). Complaints peaked in 2025 (30 filed that year). The typical problem showed up when the car was about 4 years old, at a median of 22,000 miles. Neighboring years: 2019 (1 complaints, 2 recalls), 2021 (48 complaints, 14 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic 9-spd | Rear-Wheel Drive | 20 | 27 | 22 | Premium |
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FAQ
Does the 2020 Mercedes-Benz Gle 350 have any recalls?
Yes. NHTSA lists 27 vehicle recalls for the 2020 Mercedes-Benz Gle 350. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Mercedes-Benz Gle 350 problems?
Owners have filed 89 complaints with NHTSA. The most-reported areas are engine (33), electrical (22), other / unknown (12).
What gas mileage does the 2020 Mercedes-Benz Gle 350 get?
EPA ratings run up to 22 mpg combined (2.0 L, Automatic 9-spd), across 1 engine and transmission combos.
Where can I get a 2020 Mercedes-Benz Gle 350 repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.