2014 Ram Promaster: Recalls, Problems & MPG
Here are the deets on the 2014 Ram Promaster: 12 recalls, 71 owner complaints.
Recalls
12 vehicle recalls from the manufacturer, plus 1 equipment/tire recall that can apply. Repairs are free. Check your VIN to see if one is still open on your car.
Brakes (hydraulic) Vehicle recall #14V034000 · 2014 · 5,664 vehicles
What's wrong: During manufacturing, a tool May have damaged one of the brake hoses which May result in a leakage of brake fluid from the brake hose.
Why it matters: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014.
Speed control / throttle Vehicle recall #14V032000 · 2014 · 7,935 vehicles
What's wrong: In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal May get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
Why it matters: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
The fix: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014.
Exterior lights, Airbags Vehicle recall #14V294000 · 2014 · 17,727 vehicles
What's wrong: The affected vehicles May experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Why it matters: This water intrusion May affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
The fix: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (orc) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the orc…
Seats Vehicle recall #14V533000 · 2014 · 18,953 vehicles
What's wrong: The affected vehicles May have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard no. 202a, "head restraints."
Why it matters: If the vehicle is struck from behind, the head restraint May not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
The fix: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014.
Tires Vehicle recall #14V633000 · 2014 · 23,053 vehicles
What's wrong: In the affected vehicles, the tire pressure monitoring system (TPMS) May fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles…
Why it matters: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014.
Electrical, Exterior lights Vehicle recall #16V253000 · 2016 · 6,422 vehicles
What's wrong: The trailer tow lighting control module May have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 108, "lamps, reflective devices, and assoc. Equipment."
Why it matters: Trailer brake lights that are inoperative can increase the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge. The recall began on June 20, 2016.
Equipment Vehicle recall #17V273000 · 2017 · 113,896 vehicles
What's wrong: The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 208, "occupant crash protection."
Why it matters: The incorrect information May change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
The fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.
Equipment Vehicle recall #17V824000 · 2017 · 61,791 vehicles
What's wrong: A list of the affected trailer models is available at: https://static.NHTSA.gov/odi/rcl/2017/rmisc-17v824-0103.pdf. These extinguishers May become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle May detach from the valve assembly with enough force that it could cause injury and also render the…
Why it matters: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix: Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Seats Vehicle recall #19V313000 · 2019 · 2,080 vehicles
What's wrong: When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019.
Seats Vehicle recall #19V333000 · 2019 · 544 vehicles
What's wrong: When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion May not remain locked into place when under load, such as in a crash or a sudden stop.
Why it matters: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix: New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.
Transmission & drivetrain Vehicle recall #20V036000 · 2020 · 222,207 vehicles
What's wrong: 6l engines. The transmission shifter cable May separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver May be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020.
Transmission & drivetrain Vehicle recall #20V582000 · 2020 · 20 vehicles
What's wrong: 6l engines. The transmission shifter cable May separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Why it matters: The driver May be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
The fix: Prime-time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge.
1 aftermarket equipment / tire recall replacement parts sold to fit this car, not the car itself
Electrical, Exterior lights Equipment recall #16E039000 · 2016 · 2,291 vehicles
What's wrong: These accessory modules were sold for installation on Ram promaster and promaster city vehicles. The trailer tow lighting control module May have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 108, "lamps, reflective devices,…
Why it matters: Trailer brake lights that are inoperative can increase the risk of a crash.
The fix: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge. The recall began on June 20, 2016.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 1 mention a fire, 1 injuries and 0 deaths were reported.
What owners describe
- Electrical (19): the most common themes are electrical failure (12), door / lock issues (4).
- Brakes (14): the most common themes are noise or vibration (5).
- Transmission & drivetrain (14): the most common themes are hard / delayed shifting (8), warning light on (2).
- Engine (13): the most common themes are noise or vibration (6), electrical failure (5), leaks (4).
The 2014 Ram Promaster has 71 owner complaints, ranking #3 of 13 Promaster model years for complaints (about average; the typical year has 50). Complaints peaked in 2015 (13 filed that year). The typical problem showed up when the car was about 3 years old, at a median of 12,000 miles. Neighboring years: 2015 (61 complaints, 12 recalls).
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2014 Ram Promaster.
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FAQ
Does the 2014 Ram Promaster have any recalls?
Yes. NHTSA lists 12 vehicle recalls for the 2014 Ram Promaster, plus 1 equipment or tire recalls that can apply. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2014 Ram Promaster problems?
Owners have filed 71 complaints with NHTSA. The most-reported areas are electrical (19), brakes (14), transmission & drivetrain (14).
Where can I get a 2014 Ram Promaster repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.