2020 Chrysler Pacifica Plug-in Hybrid: Recalls, Problems & MPG
Here are the deets on the 2020 Chrysler Pacifica Plug-in Hybrid: 2 recalls, 58 owner complaints.
Recalls
2 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Electrical, Electrical Vehicle recall #20V334000 · 2020 · 23,079 vehicles
What's wrong: The 12 volt isolator post located behind the driver's seat May develop high resistance.
Why it matters: A high resistance electrical connection May result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
The fix: Fca will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be…
Hybrid system Vehicle recall #24V538000 · 2024 · 3,606 vehicles
What's wrong: The battery pack May cause a vehicle fire when parked, even with the ignition in the "off" position.
Why it matters: A vehicle fire increases the risk of injury.
The fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (bpcm) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs…
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 1 injuries and 0 deaths were reported.
What owners describe
- Electrical (25): the most common themes are electrical failure (14), stalls / loses power (14), warning light on (6).
- Engine (22): the most common themes are stalls / loses power (14), electrical failure (8), warning light on (8).
- Transmission & drivetrain (17): the most common themes are stalls / loses power (7), warning light on (7).
- Fuel & propulsion (10): the most common themes are stalls / loses power (5), electrical failure (4).
The 2020 Chrysler Pacifica Plug-in Hybrid has 58 owner complaints, ranking #4 of 10 Pacifica Plug-in Hybrid model years for complaints (about average; the typical year has 61). Complaints peaked in 2023 (19 filed that year). The typical problem showed up when the car was about 3 years old, at a median of 27,000 miles. Neighboring years: 2019 (45 complaints, 2 recalls), 2021 (26 complaints, 1 recalls).
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Chrysler Pacifica Plug-in Hybrid.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
From $19.99/mo · $39.99/yrOEM procedures, specs and recall/TSB info, the same source many shops use.
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FAQ
Does the 2020 Chrysler Pacifica Plug-in Hybrid have any recalls?
Yes. NHTSA lists 2 vehicle recalls for the 2020 Chrysler Pacifica Plug-in Hybrid. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Chrysler Pacifica Plug-in Hybrid problems?
Owners have filed 58 complaints with NHTSA. The most-reported areas are electrical (25), engine (22), transmission & drivetrain (17).
Where can I get a 2020 Chrysler Pacifica Plug-in Hybrid repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.