2020 Chrysler Pacifica: Recalls, Problems & MPG
Here are the deets on the 2020 Chrysler Pacifica: 5 recalls, 170 owner complaints and up to 22 mpg combined.
Recalls
5 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Backup camera Vehicle recall #20V191000 · 2020 · 319,610 vehicles
What's wrong: 4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 111, "rearview mirrors."
Why it matters: The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (ota) update available as of May 1, 2020. The recall began April 27, 2020.
Electrical, Hybrid system Vehicle recall #23V010000 · 2023 · 67,117 vehicles
What's wrong: An internal transmission wiring connector May short circuit, resulting in an unexpected engine shutdown.
Why it matters: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The fix: Dealers will update the power inverter module (pim) software and, if necessary, update the instrument panel cluster (ipc) and the electronic control module (ECM) software, free of charge. Fca us will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles,…
Airbags Vehicle recall #24V793000 · 2024 · 26 vehicles
What's wrong: An improperly secured connector for the side curtain air bags May prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "side impact protection" and 226, "ejection mitigation."
Why it matters: An air bag that does not deploy during a crash increases the risk of injury.
The fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024.
Equipment Adaptive/Mobility Vehicle recall #25V876000 · 2025 · 86 vehicles
What's wrong: Please refer to rollx's recall report for specific model year information. The retractors May not lock, preventing the wheelchair from being properly secured.
Why it matters: An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix: Rollx will work with q'straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026.
Electrical Vehicle recall #26V362000 · 2026 · 17,277 vehicles
What's wrong: The battery pack May cause a vehicle fire, even when the vehicle is parked with the ignition in the "off" position.
Why it matters: A vehicle fire increases the risk of injury.
The fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All…
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 3 mention a fire, 10 injuries and 0 deaths were reported.
What owners describe
- Electrical (64): the most common themes are electrical failure (36), stalls / loses power (21), warning light on (21).
- Engine (52): the most common themes are stalls / loses power (22), warning light on (17), electrical failure (16).
- Transmission & drivetrain (38): the most common themes are stalls / loses power (15), hard / delayed shifting (13).
- Steering (32): the most common themes are steering problems (28), warning light on (10).
The 2020 Chrysler Pacifica has 170 owner complaints, ranking #10 of 18 Pacifica model years for complaints (well below the 389 average). Complaints peaked in 2024 (40 filed that year). The typical problem showed up when the car was about 4 years old, at a median of 34,000 miles. Neighboring years: 2019 (313 complaints, 7 recalls), 2021 (374 complaints, 7 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 3.6 L 6-cyl | Automatic 9-spd | Front-Wheel Drive | 19 | 28 | 22 | Regular |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Chrysler Pacifica.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
From $19.99/mo · $39.99/yrOEM procedures, specs and recall/TSB info, the same source many shops use.
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FAQ
Does the 2020 Chrysler Pacifica have any recalls?
Yes. NHTSA lists 5 vehicle recalls for the 2020 Chrysler Pacifica. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Chrysler Pacifica problems?
Owners have filed 170 complaints with NHTSA. The most-reported areas are electrical (64), engine (52), transmission & drivetrain (38).
What gas mileage does the 2020 Chrysler Pacifica get?
EPA ratings run up to 22 mpg combined (3.6 L, Automatic 9-spd), across 1 engine and transmission combos.
Where can I get a 2020 Chrysler Pacifica repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.