2020 Jeep Cherokee: Recalls, Problems & MPG
Here are the deets on the 2020 Jeep Cherokee: 3 recalls, 320 owner complaints and up to 26 mpg combined.
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Recalls
3 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Steering, Steering Vehicle recall #19V637000 · 2019 · 5,294 vehicles
What's wrong: The steering rack gear May break, possibly causing a loss of steering control.
Why it matters: A loss of steering control increases the risk of a crash.
The fix: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019.
Backup camera Vehicle recall #20V191000 · 2020 · 319,610 vehicles
What's wrong: 4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 111, "rearview mirrors."
Why it matters: The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an over-the-air (ota) update available as of May 1, 2020. The recall began April 27, 2020.
Transmission & drivetrain Vehicle recall #26V290000 · 2026 · 61,711 vehicles
What's wrong: The power transfer unit (ptu) May fail.
Why it matters: A failed ptu May result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
The fix: Dealers will update the drivetrain control drivetrain control module, ptu, and electronic park brake software, and replace the ptu, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final…
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 7 mention a fire, 9 injuries and 0 deaths were reported.
What owners describe
- Transmission & drivetrain (186): the most common themes are warning light on (58), hard / delayed shifting (39), noise or vibration (36).
- Engine (46): the most common themes are stalls / loses power (13), warning light on (13), fire / smoke (9).
- Other / unknown (37): the most common themes are warning light on (8), noise or vibration (7).
- Electrical (35): the most common themes are warning light on (18), electrical failure (11), stalls / loses power (10).
The 2020 Jeep Cherokee has 320 owner complaints, ranking #15 of 24 Cherokee model years for complaints (well below the 602 average). Complaints peaked in 2026 (109 filed that year). The typical problem showed up when the car was about 5 years old, at a median of 49,706 miles. Neighboring years: 2019 (1654 complaints, 11 recalls), 2021 (168 complaints, 4 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic 9-spd | Front-Wheel Drive | 23 | 31 | 26 | Regular |
| 2.4 L 4-cyl | Automatic 9-spd | Front-Wheel Drive | 22 | 31 | 25 | Regular |
| 2.0 L 4-cyl turbo | Automatic 9-spd | All-Wheel Drive | 21 | 29 | 24 | Regular |
| 2.4 L 4-cyl | Automatic 9-spd | All-Wheel Drive | 21 | 29 | 24 | Regular |
| 3.2 L 6-cyl | Automatic 9-spd | Front-Wheel Drive | 20 | 29 | 23 | Regular |
| 3.2 L 6-cyl | Automatic 9-spd | All-Wheel Drive | 19 | 27 | 22 | Regular |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Jeep Cherokee.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
From $19.99/mo · $39.99/yrOEM procedures, specs and recall/TSB info, the same source many shops use.
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FAQ
Does the 2020 Jeep Cherokee have any recalls?
Yes. NHTSA lists 3 vehicle recalls for the 2020 Jeep Cherokee. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Jeep Cherokee problems?
Owners have filed 320 complaints with NHTSA. The most-reported areas are transmission & drivetrain (186), engine (46), other / unknown (37).
What gas mileage does the 2020 Jeep Cherokee get?
EPA ratings run up to 26 mpg combined (2.0 L, Automatic 9-spd), across 6 engine and transmission combos.
Where can I get a 2020 Jeep Cherokee repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.