2019 Mercedes-Benz Metris: Recalls, Problems & MPG
Here are the deets on the 2019 Mercedes-Benz Metris: 12 recalls, 9 owner complaints and up to 22 mpg combined.
Recalls
12 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Other / unknown Vehicle recall #19V222000 · 2019 · 7 vehicles
What's wrong: The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Why it matters: Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix: Dvusa will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019.
Steering Vehicle recall #19V489000 · 2019 · 2 vehicles
What's wrong: An internal sensor within the electric power steering unit May have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Why it matters: An unexpected loss of power steering assist can increase the risk of crash.
The fix: Dvusa will notify owners, and metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019.
Equipment Vehicle recall #19V545000 · 2019 · 2 vehicles
What's wrong: The vehicles May have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.
Why it matters: The incorrect manual May not describe the proper operation of the vehicle, increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019.
Seats Vehicle recall #19V666000 · 2019 · 29 vehicles
What's wrong: The head restraint of the seat or seat back May have been fitted without a spring pin or a spring pin that was improperly mounted.
Why it matters: The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
The fix: Dvusa will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. Dvusa issued owners an interim notification on November 4, 2019. The recall began April 20, 2020.
Other / unknown Vehicle recall #19V693000 · 2019 · 19 vehicles
What's wrong: The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Why it matters: Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix: Dvusa will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019.
Electrical Vehicle recall #19V715000 · 2019 · 15,160 vehicles
What's wrong: The integrated backup battery compartment located underneath the front passenger's seat May not have its own cover, potentially exposing the battery when the seat is moved forward.
Why it matters: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix: Dvusa will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on December 2, 2019. The recall began March 9, 2020.
Airbags, Transmission & drivetrain Vehicle recall #20V340000 · 2020 · 12 vehicles
What's wrong: The driveshaft May not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.
Why it matters: Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations May cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.
The fix: Dvusa will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020.
Brakes (hydraulic) Vehicle recall #20V729000 · 2020 · 562 vehicles
What's wrong: The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles May not have been correctly installed.
Why it matters: The connection between the brake line and the brake hose May leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020.
Electrical Vehicle recall #21V055000 · 2021 · 84,345 vehicles
What's wrong: The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021.
Brakes (hydraulic) Vehicle recall #22V066000 · 2022 · 28,743 vehicles
What's wrong: The brake fluid reservoir May be incorrectly mounted, which can allow it to detach.
Why it matters: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
The fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022.
Fuel system Vehicle recall #22V134000 · 2022 · 42,132 vehicles
What's wrong: The connection of the upper and lower fuel hoses to the engine May be insecure, which can result in a fuel leak.
Why it matters: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022.
Communication, Electrical Vehicle recall #22V360000 · 2022 · 19,937 vehicles
What's wrong: An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: The communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Tires (3): the most common themes are tire tread / blowout (3).
- Wheels (2): no single recurring theme in the descriptions.
- Engine (2): no single recurring theme in the descriptions.
- Brakes (1): no single recurring theme in the descriptions.
The 2019 Mercedes-Benz Metris has 9 owner complaints, ranking #4 of 9 Metris model years for complaints (well below the 24 average). Complaints peaked in 2024 (3 filed that year). The typical problem showed up when the car was about 5 years old, at a median of 23,000 miles. Neighboring years: 2018 (28 complaints, 10 recalls), 2020 (7 complaints, 8 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 21 | 24 | 22 | Premium |
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 19 | 23 | 21 | Premium |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2019 Mercedes-Benz Metris.
Closest thing to the factory manual for most years. Pay once, keep it.
Most $25–$78, one-timePro-shop repair procedures, wiring diagrams and TSBs for your exact car.
From $19.99/mo · $39.99/yrOEM procedures, specs and recall/TSB info, the same source many shops use.
From $19.99/mo · $59.99/yrStep-by-step photos written from a real teardown. Great for first-timers.
Books ~$30–$40 · AllAccess $34.99/moHeads up: we may earn a commission if you buy through these links, at no extra cost to you. Prices checked 2026-10 and can change. We never host or link to pirated manuals. Disclosure
FAQ
Does the 2019 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 12 vehicle recalls for the 2019 Mercedes-Benz Metris. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2019 Mercedes-Benz Metris problems?
Owners have filed 9 complaints with NHTSA. The most-reported areas are tires (3), wheels (2), engine (2).
What gas mileage does the 2019 Mercedes-Benz Metris get?
EPA ratings run up to 22 mpg combined (2.0 L, Automatic 7-spd), across 2 engine and transmission combos.
Where can I get a 2019 Mercedes-Benz Metris repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.