2020 Mercedes-Benz Metris: Recalls, Problems & MPG
Here are the deets on the 2020 Mercedes-Benz Metris: 8 recalls, 7 owner complaints and up to 22 mpg combined.
Recalls
8 vehicle recalls from the manufacturer. Repairs are free. Check your VIN to see if one is still open on your car.
Electrical Vehicle recall #19V715000 · 2019 · 15,160 vehicles
What's wrong: The integrated backup battery compartment located underneath the front passenger's seat May not have its own cover, potentially exposing the battery when the seat is moved forward.
Why it matters: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The fix: Dvusa will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on December 2, 2019. The recall began March 9, 2020.
Brakes (hydraulic) Vehicle recall #20V729000 · 2020 · 562 vehicles
What's wrong: The screwed fittings between the rigid steel brake lines routed through the underbody of the vehicle and the brake hoses in the area of the front and rear axles May not have been correctly installed.
Why it matters: The connection between the brake line and the brake hose May leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.
The fix: Dvusa will notify owners, and dealers will check the affected fittings at the connection points of the brake lines to the brake hoses, correcting them as necessary, free of charge. The recall began December 10, 2020.
Electrical Vehicle recall #21V055000 · 2021 · 84,345 vehicles
What's wrong: The software design of the communication module May fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Why it matters: Failure of the ecall system May result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021.
Brakes (hydraulic) Vehicle recall #22V066000 · 2022 · 28,743 vehicles
What's wrong: The brake fluid reservoir May be incorrectly mounted, which can allow it to detach.
Why it matters: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
The fix: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022.
Fuel system Vehicle recall #22V134000 · 2022 · 42,132 vehicles
What's wrong: The connection of the upper and lower fuel hoses to the engine May be insecure, which can result in a fuel leak.
Why it matters: A fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022.
Communication, Electrical Vehicle recall #22V360000 · 2022 · 19,937 vehicles
What's wrong: An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.
Why it matters: A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The fix: The communication module software will be updated through an over-the-air (ota) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022.
Equipment, Backup camera Vehicle recall #25V463000 · 2025 · 43,422 vehicles
What's wrong: The electrical connections for the infotainment system May not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (fmvss) number 111, "rear visibility."
Why it matters: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025.
Airbags Vehicle recall #26V070000 · 2026 · 52,360 vehicles
What's wrong: Water May accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Why it matters: An air bag that does not deploy as intended increases the risk of injury in a crash.
The fix: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026.
Most-reported problems
Owner complaints filed with NHTSA, by component. One complaint can list several components. 0 mention a fire, 0 injuries and 0 deaths were reported.
What owners describe
- Electrical (2): no single recurring theme in the descriptions.
- Other / unknown (2): no single recurring theme in the descriptions.
- Steering (2): the most common themes are steering problems (2).
- Wheels (2): the most common themes are tire tread / blowout (2).
The 2020 Mercedes-Benz Metris has 7 owner complaints, ranking #6 of 9 Metris model years for complaints (well below the 24 average). Complaints peaked in 2024 (3 filed that year). The typical problem showed up when the car was about 2 years old, at a median of 3,100 miles. Neighboring years: 2019 (9 complaints, 12 recalls), 2021 (1 complaints, 7 recalls).
Engines & fuel economy (EPA)
| Engine | Transmission | Drive | City | Hwy | Comb. | Fuel |
|---|---|---|---|---|---|---|
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 21 | 24 | 22 | Premium |
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 20 | 24 | 21 | Premium |
| 2.0 L 4-cyl turbo | Automatic 7-spd | Rear-Wheel Drive | 19 | 23 | 21 | Premium |
Want the full repair deets? Get the factory manual.
Recall and complaint data tells you what goes wrong. A service manual tells you how to fix it: torque specs, wiring diagrams, fluid capacities and step-by-step procedures for the 2020 Mercedes-Benz Metris.
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FAQ
Does the 2020 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 8 vehicle recalls for the 2020 Mercedes-Benz Metris. Recall repairs are free at any dealer, no matter how old the car is. Check your VIN at nhtsa.gov/recalls.
What are the most common 2020 Mercedes-Benz Metris problems?
Owners have filed 7 complaints with NHTSA. The most-reported areas are electrical (2), other / unknown (2), steering (2).
What gas mileage does the 2020 Mercedes-Benz Metris get?
EPA ratings run up to 22 mpg combined (2.0 L, Automatic 7-spd), across 3 engine and transmission combos.
Where can I get a 2020 Mercedes-Benz Metris repair manual?
eManualOnline sells downloadable manuals, Mitchell 1 DIY and ALLDATAdiy sell online access to factory repair data, and Haynes sells printed guides and online access. Pick a download if you want to keep it, or a subscription for wiring diagrams and TSBs.